What's the mission
behind Nalia?

First of all, it’s been several years now since we’ve discovered the tremendous importance of analyzing customer data for having a relevant and proactive Customer Success Strategy.

It’s become clear to us that data can no longer be overlooked when it comes to Customer Success. Centralizing and optimizing customer data are, to our minds, the biggest challenges this field is about to face in the coming years and that's why we created Nalia.

Our best team



Business Team



Product & Data Team


Lead Data

Data Team


Lead Growth

Business Team


Full Stack Developer

Product Team


Full Stack Developer

Product Team

Our advisors

The best experts work with us.

Contact Us

Passionate about customer success, Sue is a global evangelist. She helps companies define and evolve their customer success approaches and organizes CS events in France and beyond.

Sue Nabeth
Customer Success Expert

Jean-Louis founded Carax, an investment company before becoming CEO of Business & Decision. He is now an investor and business angel.

Jean-Louis Didier
Stratégy & Finance

Fabien worked for more than 8 years at Octo as a Tech and Big Data consultant. Now, he is a co-founder of stackeo.io

Fabien Arcellier
AI & Big Data